Evo 888 Privacy Policy – Player Data Protection in Malaysia

Data We Collect

Evo 888 collects several categories of information from our users. Below is a full table of the data we collect and the purposes for doing so:

Financial Information Data — Additional Protection

Your financial information, including details for Malaysian e-wallet providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) and bank accounts (Maybank2u, CIMB Clicks), is protected by an additional layer of security. evo 888 does not store full credit or debit card numbers — only encrypted tokens are used to process transactions.

How We Use Your Data

Data collected by evo 888 used for the following purposes and no other:

• Account Management: Creating and managing your account, verifying your identity, and ensuring secure access to the evo 888 platform.
• Transaction Processing: Deposits and withdrawals are processed quickly and securely via Touch 'n Go, GrabPay, DuitNow, FPX, and other Malaysian payment methods.
• Platform Security: To detect and prevent fraud, money laundering, multiple account ownership, and other illegal activities that may compromise the safety of other users.
• Service Improvement: Understanding how Malaysian users interact with the platform to enhance the gaming experience, improve the interface, and introduce relevant new features.
• Service Communications: Sending important notices regarding your account, changes to our terms, or security issues that require your attention.
• Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and offer support to users who need it.
• Legal Compliance: Fulfilling legal obligations under evo 888's operating licence, including reporting requirements imposed by regulatory authorities.
• Marketing (with consent): Sending promotional offers and information about new games only if you have given explicit consent to receive such communications.

Evo 888 will not use your data for any other purpose without notifying you and, where required, obtaining your consent beforehand.

Data Security

evo 888 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, use, or disclosure:

• 256-bit SSL Encryption: All communications between your device and evo 888 servers are encrypted using the latest TLS/SSL protocols, ensuring your data cannot be read by any third party during transmission.
• Stored Data Encryption: Sensitive data stored on evo 888 servers, including financial information and passwords, is encrypted using irreversible hashing algorithms.
• Internal Access Controls: Only evo 888 staff who require access to specific data in order to carry out their duties are permitted to do so. Access is granted on a strictly need-to-know basis.
• 24/7 Monitoring: evo 888's systems are continuously monitored to detect any unusual activity or unauthorised access attempts.
• Security Audits: evo 888 conducts regular security audits by independent third parties to identify and address any vulnerabilities.
• Two-Factor Authentication (2FA): You can enable 2FA in your account settings for an extra layer of protection when logging in.

Cookies & Tracking Technologies

Evo 888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage cookies through your browser settings. However, disabling essential cookies may affect how the evo 888 platform functions, and you may be unable to log in or use certain features properly.

Evo 888 does not use third-party cookies for advertising purposes that track your activity outside of our platform.

Data Sharing with Third Parties

evo 888 does not sell or rent your personal data to any third party. However, there are limited circumstances in which data sharing is necessary:

• Payment Processors: evo 888 shares necessary transaction information with payment processors that handle Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX transactions. All such processors are bound by strict confidentiality agreements with evo 888.
• Game Providers: To enable you to play games from third-party providers within the evo 888 platform, minimal game session data may be shared with the relevant provider.
• Regulatory Authority: evo 888 may be required by law to disclose certain information to the relevant authorities upon receipt of a valid legal order.
• Fraud Prevention: In cases of suspected serious fraud, evo 888 may share necessary information with financial institutions or law enforcement agencies.

In all of the above cases, evo 888 ensures that only the minimum necessary data is shared, and all data recipients are bound by confidentiality obligations equivalent to evo 888's own standards.

Your Rights

As a user evo 888, you have the following data protection rights, which you may exercise at any time:

To exercise any of the above rights, contact the evo 888 support team via live chat or email at support@evo888.link. Requests will be processed within 30 business days. evo 888 will not charge a fee for reasonable requests.

Child Protection

Platform evo 888 is for users aged 21 and above only. evo 888 does not knowingly collect personal data from individuals under the age of 21.

Should evo 888 discover that personal data belonging to a child or an individual under the age of 21 has been collected without proper age verification, that data will be deleted immediately and the associated account will be closed.

Parents or guardians who discover that their minor child has registered with evo 888 without authorisation are required to contact our support team immediately. Evo 888 will take prompt action to address the situation.

Data Retention & Deletion

Evo 888 retains your personal data only for as long as necessary for the purposes set out in this privacy policy, or as required by law:

• Active Account Data: Retained for the duration that your evo 888 account remains active.
• Transaction Data: Retained for a minimum of 5 years from the transaction date for anti-money laundering compliance purposes.
• KYC (Identity Verification) Data: Retained for a minimum of 5 years following account closure, in accordance with legal requirements.
• Security Log Data: Retained for 12 months for security investigation purposes if required.
• Marketing Data (with consent): Retained until you withdraw your consent.

Once the applicable retention period has expired, data will be securely deleted or anonymised so that it can no longer be associated with you.

Privacy Policy Amendments

Evo 888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or the services we offer.

• Every amendment takes effect upon publication of the updated version on the evo 888 website.
• The "Last Updated" date at the top of this page will be updated whenever amendments are made.
• For significant amendments, evo 888 will provide more prominent notice, including via email to your registered address.
• Continued use of the evo 888 platform after any amendments are published will be considered acceptance of the updated privacy policy.

We encourage you to review this Privacy Policy periodically to stay informed about how evo 888 protects your information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how evo 888 handling your personal data, please contact us:

• Live Chat: Available 24/7 directly on the evo 888 platform. Average response time under 3 minutes.
• Privacy Email: support@evo888.link — please state "Privacy Enquiry" in the subject line. Response within 24–48 hours.
• FAQ: Visit the FAQ page for answers to common questions about privacy and security.